Your questions

OUR ANSWERS

What are the delivery times?

We process your orders within 1 to 3 business days and deliver within 4 to 7 business days.

How can I track my order?

We deliver all orders with a tracking number that you can use on the page: Track my order.

Please note that it may take 3-5 days for tracking information to be updated in the system.

How does the 30-day guarantee work?

If you are not satisfied with your product, you can request a refund within 30 days of receiving the package.

Is online payment secure?

Your information is protected by 256-bit SSL encryption. All payments are encrypted and secure.

How can I contact you?

You can contact our team 7/7 at the following address: contact@eliorama.ch