Your questions
OUR ANSWERS
What are the delivery times?
We process your orders within 1 to 3 business days and deliver within 4 to 7 business days.
How can I track my order?
We deliver all orders with a tracking number that you can use on the page: Track my order.
Please note that it may take 3-5 days for tracking information to be updated in the system.
How does the 30-day guarantee work?
If you are not satisfied with your product, you can request a refund within 30 days of receiving the package.
Is online payment secure?
Your information is protected by 256-bit SSL encryption. All payments are encrypted and secure.
How can I contact you?
You can contact our team 7/7 at the following address: contact@eliorama.ch